The phone rings mid-appointment
You either focus on the patient or on the call. A missed call often books with another clinic.
For private clinics
One system for your clinic. Zero manual admin.
An AI phone receptionist, website chatbot, online booking, patient CRM and automatic reminders in one place. Instead of scattered, expensive tools and a NAS humming in the cupboard.
Answers every callTry it without signing upNo medical advice, ever
Digital receptionistClinicAI
call
Incoming call, 19:42
Good evening, this is the digital receptionist of Sample Clinic. How can I help?
I'd like to book a scale and polish.
Thursday at 9:30 or Friday at 14:00 is free. Which suits you?
Thursday, please.
Booked: Thursday 9:30. I'll send you a reminder by text.
Booking in the calendar · clinic notified
Sound familiar?
Clinics don't wear out from the treatments, but from everything around them.
Healthcare software is expensive, and each tool solves only one piece. The rest lands on the reception, the assistant or on you, by hand.
5 tools, 5 passwords
Calendar, billing, email, spreadsheets, a separate booking page. None of them talk to each other, so every detail gets typed twice.
Pricey licences and a NAS in the cupboard
A monthly fee for every module, plus a local server that needs backups, updates and an IT person.
Admin in the evening
Callbacks, reminders, cancellations, rescheduling. The working day starts again after the last patient leaves.
Before and after
Everything in one place that sits in 5 places today.
Today
- Missed calls during appointments and after hours
- Bookings by phone, on paper, in Messenger and by email
- Reminders sent by hand, or not at all
- Patient details in spreadsheets and several programs
- A local NAS that needs backups and an IT person
With ClinicAI
- The digital receptionist always picks up
- Every booking lands in the same calendar
- Reminders, confirmations and recall go out by themselves
- One patient, one record, with the full history
- Encrypted, backed-up storage, no NAS
What's inside
What is ClinicAI made of? 6 modules, one system.
Start with the package that fits today and move up when you need more. Every module uses the same patient database.
AI phone receptionist
Answers the phone, books, reschedules and cancels appointments, and sends you a summary of every call.
Website chatbot
Answers questions about prices, treatments and opening hours, and turns the conversation into a booking or a callback request.
Online booking
Patients pick a free slot themselves, the calendar updates at once and the reminder goes out on its own.
Patient CRM
Every patient, call, message and booking on one record, searchable, with permissions.
Automation
Reminders, confirmations, recall, review requests and refilling cancelled slots.
NAS replacement
Instead of a local server: encrypted, backed-up storage you can reach from anywhere, with no IT person needed.
Privacy by default
Handled as health data: a written data processing agreement, encrypted transfer and storage, logged access.
Privacy noticeWhich one do you need?
Tell me in a few words how your clinic works today, and I tell you where to start.
Live demo
Try it now, no sign-up.
This is not a video: the chatbot is real, the CRM board and the automation run in your browser with sample data.
Message the clinic chatbot as if you were a patient. A real chatbot for a made-up sample clinic: ask about opening hours or preparation, or book an appointment. The booking shows up on the CRM board straight away.
See how it answers the phone. A scripted transcript of two calls handled by the digital receptionist. Then request a trial call and hear it on your own phone.
Drag the cards, open a patient record. A board filled with sample data. A booking you make in the chatbot demo or in the chat lands here live.
Press start and watch what goes out by itself. From booking to review request: confirmation, a reminder 24 hours before, a no-show follow-up, recall.
Connects with
General tools with a public interface, calendar sync or standard export. I describe the exact setup after the assessment.
- Google Calendar
- Microsoft 365
- Outlook
- Gmail
- Google Sheets
- WhatsApp Business
- Messenger
- Google Business Profile
- Stripe
- Zapier
- Make
- iCal calendar files
- CSV and Excel export
0 hoursa day, reception that answers
0modules in one system
0demos you can try now
0 monthsfor 10 monthly fees and half the setup fee when you pay annually
3 packages, clear prices. Starter from £279 a month, Practice £549, Clinic £949, each with a one-time setup fee. Prices in GBP, excluding VAT.Package configurator
Who it's for
Built for private clinics, not for a generic help desk.
A dental practice books differently from a physiotherapist or an aesthetic clinic. I set up the treatment list, durations, preparation notes and tone of voice for your clinic.
Dental
Private clinic
Aesthetic clinic
Dermatology
Physiotherapy
How it works
How does it start? 4 steps to the first live call.
Assessment
A short conversation about how your clinic books, communicates and handles admin today.
Setup
I add your treatments, prices, doctors, opening hours and rules.
Trial week
You and your team try it, and I fine-tune it until everything works the way it should.
Go live
I set up call forwarding and switch on booking. After that, I keep maintaining it.
Security
Health data. Handled that way.
- Patient data is sensitive data, and the system is designed for it
- A written data processing agreement with every clinic
- Encrypted transfer and storage, logged access, role-based permissions
- The digital receptionist gives no medical advice and makes no diagnosis
Common questions
What clinic owners usually ask
What is ClinicAI?
One system for private clinics that puts the phone reception, the website chat, online booking, patient records and automatic reminders in one place. The goal: no manual admin left in the clinic.
Does the phone receptionist pretend to be a person?
No. It speaks in a natural voice, and it says at the start of every call that it is a digital assistant. If the caller wants a person, or the question goes beyond booking, it takes a callback request and you get a notification straight away.
Does it give medical advice?
No. It does not diagnose, does not triage and gives no treatment advice. For a health question it points the caller to the clinic, and for urgent symptoms to 999. In that case it never offers an appointment.
Do I have to replace the software I use today?
Not necessarily. I look at what the clinic uses today. ClinicAI connects to general tools such as Google Calendar or Microsoft 365, and takes over what it replaces. It has no live connection to clinical record systems; anything like that is a custom project after an assessment.
How long does setup take?
The first step is a short assessment. Then I set the system up with your treatments, prices and calendar, followed by a trial week before going live. You get the exact schedule in writing after the assessment.
How much does it cost?
A one-time setup fee plus a monthly fee. Packages run from £279 to £949 a month, with a setup fee from £790 to £2,290. Pay annually and you pay half the setup fee plus 10 monthly fees, for 12 months. All prices are on the pricing page.
Can I try it before I ask for anything?
Yes, without signing up. On the Try it page the chatbot is real, the receptionist plays a sample call and you can request a trial call to your own phone, and the CRM board and the automation run with sample data.
See it working for your own practice.
I show you how it would answer your phone and book your own treatments, in a 30-minute video call.